REFUND POLICY
No Returns – Due to Product Type
At Pabiza Water, we take health, safety, and quality seriously. Due to the consumable nature of our products (alkaline water, hydrogen water, and flavored waters), we do not accept returns on any bottled beverages—opened or unopened.
This policy ensures the integrity of our products and protects the health of all our customers.
Refunds or Replacements – If There’s an Issue
We proudly stand by the quality of our water. If your order arrives:
- Damaged
- Leaking
- Incorrect (wrong item or size)
- Compromised (broken seal, unusual taste, etc.)
Please contact us within 7 calendar days of receiving your delivery. You must include:
- Your order number
- A brief description of the issue
- Photos of the damaged or incorrect product
📧 Email: support@pabizawater.com
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What is alkaline water
Alkaline water has a higher pH level than regular drinking water — typically pH 9.5 or higher. It may help neutralize acidity in the body and support better hydration and overall wellness.
What is hydrogen water
Hydrogen water is infused with molecular hydrogen (H₂) — a powerful antioxidant known for its potential to:
- Support cellular health
- Reduce oxidative stress
- Boost energy levels
- Aid recovery after physical activity
What sizes do your waters come in
We offer our flavored waters in:
- 1 Liter
- 24 oz
- 16 oz
How is your water made
We use advanced ionizer technology to create both our alkaline and hydrogen water.
Every batch passes through a multi-stage filtration system to ensure purity, taste, and safety.
What are the benefits
Drinking alkaline or hydrogen water may help:
- Support pH balance
- Improve hydration
- Boost energy
- Aid digestion
- Provide antioxidant protection
How should I store it
Our water is bottled and sealed to maintain freshness.
To keep it at its best:
- Store away from heat and direct sunlight
- Consume within 30 days of purchase
Does hydrogen dissipate over time
Yes — molecular hydrogen naturally fades over time.
However, even after that, the water still retains its:
- High alkaline pH
- Clean, purified taste
- pH-balancing properties
That’s why we recommend drinking it right away after opening — to enjoy the full benefits of both hydrogen and alkaline hydration.
What does it taste like
It has aclean, crisp, and smooth taste— lighter than regular bottled water.
Is it safe to drink every day
Yes! You can drink it daily to stay hydrated and refreshed — especially:
- In the morning
- During or after exercise
- Throughout the day
Can it help with mental focus
Yes. Proper hydration — especially with high-quality water — may help improve:
- Focus
- Mental clarity
- Cognitive performance